StottSight

Posts about:

Customer Success

5 'curveball' interview questions for Customer Success Managers

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Thomas Kingston

The primary objective of any interviewer is to make sure you get the best out of every candidate you meet, but sometimes it’s interesting to throw in the odd ‘curveball’ question. These questions are designed to help you get a deeper level of insight around candidates and their potential. 

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How to create a great job spec for Customer Success Managers (with examples)

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Thomas Kingston

This article will explain why job specs are so important in attracting the best talent in the deeply competitive field of customer success and offer up some great examples from tech brands that are positioning themselves favourably in this space. 

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